Refund policy
Refund Policy
Last updated: February 13, 2026
We want you to be completely satisfied with your investment in sacred art. At St. Dominic Press, we stand behind the museum-grade quality of our archival prints and materials.
30-Day Satisfaction Guarantee
We offer a 30-day return policy, which exceeds the standard EU requirement. You have 30 days after receiving your item to request a return for any reason.
Eligibility and Condition
To be eligible for a return, your item must be in the same condition that you received it: unused, undamaged, and in its original Hahnemühle Archive Box (including the protective acid-free silk paper). Any item returned that is not in its original archival packaging or shows signs of handling/damage will not be eligible for a full refund. You will also need the receipt or proof of purchase.
How to Start a Return
To start a return, please contact us at info@stdominicpress.com. If your return is accepted, we will send you instructions on how and where to send your package.
Please Note: Customers are responsible for the return shipping costs. We strongly recommend using a trackable shipping service and purchasing shipping insurance, as we cannot guarantee that we will receive your returned item or be responsible for damage occurring during return transit.
Damages and Issues
Please inspect your order upon reception. If the item is defective, damaged, or if you receive the wrong item, contact us immediately. We will evaluate the issue and provide a replacement at no additional cost to you.
European Union 14-Day Cooling Off Period
Notwithstanding our 30-day guarantee, if the merchandise is being shipped into the European Union, you have the legal right to cancel or return your order within 14 days, for any reason and without justification. Our 30-day policy extends this right to provide you with additional peace of mind.
Refunds We will notify you once we’ve received and inspected your return. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process the refund.